10 Dos & Don’ts Of Business Emails

Video calls for conferences? You have that handled. Flawless presentation skills for a meeting? You have that locked down. But what about your emails? If you often struggle with finding the right tone, language, and word usage when it comes to ‘how to write professional email’, then we got you covered.

5 Dos Of Writing Professional Emails 1. Do Use Proper Salutation

Hey’ and ‘Hi’ might seem like a natural opening to any and every online conversation, but don’t bring that over to your professional emails. Feel free to use it for your friend at work, Stick to ‘Hello’ and address the person by their surname (for top tier management/clients) and just the first name for everyone else. For example, ‘Hello Rahul’ works best for a teammate and use ‘Hello Mr Singh’ for your company’s VP.

2. Do Write A Subject Line

Ever had a friend start talking a mile a minute but you have no idea what the point is? Well, work emails with a subject line convey the same frustrations. The key is to keep it short and to the point. ‘Work strategy for the week’ conveys exactly what the email is all about. This is a great example of professional email writing.

3. Do Check CCs And BCCs

Have you ever sent a screenshot of a conversation to the wrong person? That is embarrassingly funny. Carefully consider who needs to be copied, and only include those who need to view it. When it comes to dealing with clients, make sure you CC your manager and the team to keep everyone in the loop.

4. Do Keep It Short

The first couple of sentences of business emails is the ones people tend to focus on. Keep the email short and get straight to the point. Emails are a quick form of communication and need to be brief enough to convey everything effectively. Keep it concise and make sure you don’t skip any important detail.

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